Privacy Policy
Groundfloor Inc. (hereinafter referred to as "our company") complies with all applicable laws and regulations, has established the following personal information protection policy, and strives to ensure its implementation.
1. Management of personal information
We will keep your personal information accurate and up-to-date, and in order to prevent unauthorized access to, loss, damage, falsification, or leakage of personal information, we will take necessary measures such as establishing an internal management system and providing thorough employee training, and will implement safety measures to ensure strict management of personal information.
2. Acquisition of personal information and purpose of use
With the consent of the customer, we will acquire personal information properly, without using false or other wrongful means, and use it for the following purposes.
(1) Various announcements from our company (mail, email, telephone, etc.) and research and analysis of products, customer trends, sales methods, etc.
(2) Contact regarding orders, shipping, payment, and after-sales service for our products
(3) Providing personal information to third parties to the extent necessary to achieve the above purposes.
3. Prohibition of disclosure or provision of personal information to third parties
As a general rule, we will not disclose personal information to third parties without the customer's consent. However, there are exceptions in the following cases where personal information may be disclosed to third parties. Even in such cases, we will conduct a strict investigation of the third party and provide necessary and appropriate supervision to ensure the safe management of personal information.
(1) When the customer's prior consent or approval has been obtained.
(2) When it is necessary to protect a person's life, body, or property, and it is difficult to obtain the individual's consent.
(3) When providing personal information to business partners, however, the information disclosed in this case will be limited to the extent necessary for business purposes.
(4) When required by law
4. Use of cookies
We may use cookies to provide better services to our customers, but these do not allow us to collect information that can identify individuals, and do not violate your privacy. If you do not wish to accept cookies, you can change your browser settings.
*Cookies are pieces of information that are sent from a server computer to your browser and stored on the hard disk of the computer you are using.
5. Use of SSL
When entering personal information, we use SSL (Secure Sockets Layer) technology to ensure security and prevent this information from being intercepted, interfered with, or tampered with.
*SSL is a function that encrypts information to prevent eavesdropping and data tampering when sending and receiving data. Using SSL makes it possible to send information more safely.
6. Changes to the Privacy Policy
We may change the contents of this privacy policy without prior notice due to our business needs, the enforcement of new laws and regulations, amendments to existing laws and regulations, or other circumstances. If we make any changes, we will post a notice on this website to notify you. Please check the latest content on this page when using the site.
7. Contact details for inquiries regarding disclosure, correction, etc. of personal information
If a customer requests disclosure of their personal information, we will promptly disclose it. At that time, if we cannot confirm the customer's identity, we will not comply with the disclosure request. If there is an error in the personal information and the customer requests correction, addition, or deletion, we will investigate and respond to the request promptly. At that time, if we cannot confirm the customer's identity, we will not comply with the request.
Please contact us via the form below.
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1. Management of personal information
We will keep your personal information accurate and up-to-date, and in order to prevent unauthorized access to, loss, damage, falsification, or leakage of personal information, we will take necessary measures such as establishing an internal management system and providing thorough employee training, and will implement safety measures to ensure strict management of personal information.
2. Acquisition of personal information and purpose of use
With the consent of the customer, we will acquire personal information properly, without using false or other wrongful means, and use it for the following purposes.
(1) Various announcements from our company (mail, email, telephone, etc.) and research and analysis of products, customer trends, sales methods, etc.
(2) Contact regarding orders, shipping, payment, and after-sales service for our products
(3) Providing personal information to third parties to the extent necessary to achieve the above purposes.
3. Prohibition of disclosure or provision of personal information to third parties
As a general rule, we will not disclose personal information to third parties without the customer's consent. However, there are exceptions in the following cases where personal information may be disclosed to third parties. Even in such cases, we will conduct a strict investigation of the third party and provide necessary and appropriate supervision to ensure the safe management of personal information.
(1) When the customer's prior consent or approval has been obtained.
(2) When it is necessary to protect a person's life, body, or property, and it is difficult to obtain the individual's consent.
(3) When providing personal information to business partners, however, the information disclosed in this case will be limited to the extent necessary for business purposes.
(4) When required by law
4. Use of cookies
We may use cookies to provide better services to our customers, but these do not allow us to collect information that can identify individuals, and do not violate your privacy. If you do not wish to accept cookies, you can change your browser settings.
*Cookies are pieces of information that are sent from a server computer to your browser and stored on the hard disk of the computer you are using.
5. Use of SSL
When entering personal information, we use SSL (Secure Sockets Layer) technology to ensure security and prevent this information from being intercepted, interfered with, or tampered with.
*SSL is a function that encrypts information to prevent eavesdropping and data tampering when sending and receiving data. Using SSL makes it possible to send information more safely.
6. Changes to the Privacy Policy
We may change the contents of this privacy policy without prior notice due to our business needs, the enforcement of new laws and regulations, amendments to existing laws and regulations, or other circumstances. If we make any changes, we will post a notice on this website to notify you. Please check the latest content on this page when using the site.
7. Contact details for inquiries regarding disclosure, correction, etc. of personal information
If a customer requests disclosure of their personal information, we will promptly disclose it. At that time, if we cannot confirm the customer's identity, we will not comply with the disclosure request. If there is an error in the personal information and the customer requests correction, addition, or deletion, we will investigate and respond to the request promptly. At that time, if we cannot confirm the customer's identity, we will not comply with the request.
Please contact us via the form below.
Contact us
SHOP