-When will the product arrive?
We will ship your order within 1-3 business days. We do not ship on weekends or holidays.

I want to check if my order has been placed
If you placed your order after logging in, you can check your order history. If it is not displayed in your order history, your order has not been completed. If you placed your order without logging in, you can check the order in the body of the email sent to you after placing your order, with the subject "Thank you for your order." If you have not received the email, please contact customer support and we will look into it for you.

I received a defective product or a different product from what I ordered, so I would like to return or exchange it .<br>We apologize for any inconvenience this may cause. Please contact customer support within 7 days of receiving the product, providing your order number, the email address you used when placing the order, and the product you would like to return or exchange. We will provide you with information on how to return or exchange the product.

- The item was different from what I expected and the size didn't fit, so I would like to return it for an exchange.
We apologize for the inconvenience, but please contact customer support within 7 days of receiving the product and provide your order number, the email address you used when ordering, and the product you wish to return or exchange . Returns and exchanges will not be accepted after 8 days.

・I would like to return a sale item <br>We do not accept returns or refunds for sale items.

・What payment methods can I use?
Payment can be made by credit card, cash on delivery, Google Pay , or Apple Pay .

・Can I earn points?
We do not offer a points service.

-Can I shorten the length?
We do not provide a shortening service.