Distributor
groundfloor Inc.

Operation Manager
Yoshio Kubo

Seller address
VORT Nakameguro 2F, 1-8-1 Nakameguro, Meguro-ku, Tokyo 153-0061
TEL: 03-3794-4037

- Product price
Displayed for each product

・Required amount other than the product price
Consumption tax, shipping fee

<Shipping fee>
Honshu, Shikoku, Kyushu: 700 yen
Hokkaido, Okinawa: 1,200 yen
*Free shipping for orders over 5,000 yen.

・Payment method
Credit card, Google Pay, Apple Pay, Cash on Delivery

・Business hours
Business days: Weekdays (Monday to Friday) 10:00-18:00
Closed: Saturdays, Sundays, and public holidays

・Delivery time
Standard products: We will ship within 1-3 business days after your order is confirmed.
Made-to-order items: We will ship according to the delivery schedule listed for each item.
*We do not ship on Saturdays, Sundays, or holidays.

Return and exchange policy
Please contact customer support within 7 days of receiving your item and provide your order number, the email address you used when ordering, and the item you wish to return or exchange . We will provide you with information on how to return or exchange your item. Please note that we do not accept returns or refunds for sale items.